DELIVERY LOCATION

Where should we deliver?

Choose one of Tamwenak's confirmed service areas.

Nasr City / Masr El Gedida
Dokki / Mohandseen / El Zamalik
6 October / El Sheikh Zayed
HERE WHEN YOU NEED US

How can we help?

Support is available 24/7 for questions, order help and troubleshooting.

Track my orderSee delivery statusReturns & refundsPolicy and requests
OFFICIAL POLICY

Returns & refunds

We want every order to arrive complete and in the best condition. Contact support within 24 hours for a missing, damaged, incorrect, or expired product.

Exchanges and refunds

Approved refunds return to the original payment method. Cash on Delivery refunds are credited to the Tamwenak Wallet.

Non-returnable products

Opened, used, improperly stored, fresh, and perishable products cannot be returned unless defective or damaged upon receipt.

24/7 SUPPORT

Tell us what happened

Our team is here to help. We will reply as soon as possible.